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Services & Assistance

What types of support can I receive by visiting the main office?

Visiting our main office provides you with a full range of customer support options. Whether you have questions about our products, need guidance on a recent purchase, or require assistance with a service-related issue, our in-house team is fully equipped to help.

Who should I contact for specific service inquiries?

We’re dedicated to making sure you connect with the right person to address your needs. For general inquiries, our main office support team is an excellent place to start. However, if you need specialized assistance such as technical support, billing inquiries, or account management our customer service team can connect you to the correct department.

Can I pick up my order directly from your main office?

While our products are typically shipped directly to our customers, we do offer in-office pickups for certain orders. If you’d prefer to collect your order in person, please contact us beforehand to confirm if in-office pickup is available for your item. Once confirmed, our team will provide you with the pickup details.

Product Information

What types of bedding and linens do you offer?

We offer a diverse range of high-quality bedding and linens to suit various styles and comfort needs. Our collection includes everything from plush comforters and duvet covers to fitted sheets, pillowcases, and blankets, available in multiple sizes and materials. Whether you prefer soft cotton, luxurious silk, or cozy flannel, we have options to fit your preference.

Are your products made from sustainable materials?

Yes, sustainability is a core value for us. Many of our bedding and linen products are made from eco-friendly materials, such as organic cotton, bamboo, and Tencel, which are responsibly sourced. We partner with suppliers who are committed to ethical practices and sustainable production, ensuring that you can enjoy our products with peace of mind.

Order & Returns

What is your return policy for bedding and linens?

We want you to be fully satisfied with your purchase. If you’re not completely happy, you may return your bedding and linens within 30 days of receipt, provided they are unused and in their original packaging. Returns are easy—simply contact our customer service team to initiate the process.

Do you ship internationally?

Yes, we’re delighted to offer international shipping for our bedding and linens! We understand that comfort and style know no borders. Shipping fees and delivery times vary by destination, and any customs duties or taxes will be the responsibility of the customer.

Can I exchange my product if I ordered the wrong size?

Yes, we’re happy to help with exchanges if the size isn’t quite right. Simply contact our support team within 30 days of receiving your product, and we’ll guide you through the exchange process. If the desired size is unavailable, we’ll work with you to find the best possible solution, whether that’s selecting a similar product or providing a store credit.

Have any Questions?

Services & Assistance

Product Information

Order & Returns

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